BRIDGING THE GENERATION GAP
1 day
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The business environment has changed, and it is the first time in history that there are four generations in the working world. Understanding what drives other generations is the first step toward bridging this generational divide in the workplace.
This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. We will explore problems, solutions, and strategies to help overcome issues of the generation gap.
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Topics include:
Identify where the generation gap issue surfaces, and the impact it has on the modern workforce
Describe and apply language that is specific to each generation
Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap
Explore organization strategies that overcome gap issues