DEALING WITH CONFLICT AND CONFRONTATION

1 day

It is inevitable that we will run into a situation where the other person is difficult, stubborn or even indecent. Despite one’s best efforts, it may be difficult to approach the situation in a calm and collected manner. In this one-day workshop, we demonstrate how to deal with an emotional situation and how to turn the confrontation to an amicable resolution for both parties.

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Topics include:

The opportunity to practice effective skills and strategies when faced with a difficult person or group
Exploring the various types of conflict and conflict styles
Educating participants on how to recognize how their own attitudes may impact others
Meditation and coping strategies to help deal with one’s own anger