NEGOTIATING FOR RESULTS

2 days

Negotiating is about resolving differences and people who can master the process of negotiation find that they can save time and money and develop a higher degree of satisfaction with outcomes at home and at work. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

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Topics include:

How often we all negotiate and the benefits of good negotiation skills
The importance of preparing for the negotiation process, regardless of the circumstances
The various negotiation styles and their advantages and disadvantages
Strategies for dealing with tough or unfair tactics
Skills in developing alternatives and recognizing options
Basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA